The Reserve Bank of Australia, KJR Australia, General Assembly and Powercor are just some of the organisations who trust me to regularly train their amazing people. Get in touch to see what's possible! The below are my most popular requests:

I'd love to bring Happiness Concierge to your organisation.

SHORT TALKS

30 - 60 minutes

A short talk at a breakfast or networking event:

  • From Burnout to Career Boom Burnout Overworking, depression and anxiety was Rachel Service's life. It wasn't until a pivotal moment in her career she realised: she could turn the beat around, working with employers - and herself. 
  • Impostor Syndrome Entrepreneur Rachel Service travels boardrooms of the world and sees first-hand how Impostor Syndrome stops people from getting the salaries and jobs they deserve. Learn how to slay your inner demons and learn how to get on with the job with confidence in tact. *popular with womens networks
  • Brand You Learn how to get noticed as an expert and an authority on a subject matter. Entrepreneur Rachel Service will share the fundamentals of getting noticed at work as an expert at work and how to build a network. *most popular
  • Charisma 101 Studies show we judge others - and their leadership abilities - by warmth and competence. Learn the fundamentals of warmth and charisma so when you have something important to say, or a 'push back' moment with a client, they'll take it the way you intended. 
  • Behaviour Audit Learn how you act when you're in your Green, Yellow and Red Zone so you're in a better position to manage yourself when under times of stress or need to have a constructive conversation with a colleague or client. 

WORKSHOPS

1.5 - 2 hours

Need a fun morning session? A lunch'n'learn?

Try a 1.5 - 2 hour workshop:

Ace Your Work

Learn how the pros manage stress and overwhelm to crack on with getting the job done - and enjoying the work while doing it.

Exercises:

  • Values Audit: get clear on what values motivate you in life
  • Behaviour Audit: how do I behave under stress? How can I manage this?
  • Managing upwards: the art of saying no tactfully to manage expectations

Takeaways:

  • Mindset shift from overwhelmed to 'what can I do to take control'
  • Clarity on what motivates you at work so you can share with people leaders in future
  • A takeaway script for saying no tactfully
  • A cheat sheet outlining how you work best and under what conditions

Want to experience this workshop yourself to make sure it's a good fit? Attend one of my public workshops here!

Brand You

Articulate what you'd like to do more of so everyone you meet has an opportunity to help you get there. Learn how to communicate your expertise in a 'non salsey' way, so when you talk you're using your authentic voice to get access to opportunities that rock your world (internally and externally). Excellent for individuals who have technical roles where other members of the business / industry mightn't understand the value of what they deliver (yet!).

Exercises:

  • Communicating my value: how to communicate my unique expertise in an 'elevator pitch' that doesn't sound salesy
  • Learn about qualifiers, and how to 'batch' your expertise into an easy to digest sound byte
  • Learn about managing perception and how to alter your language according to who's listening
  • Marketing myself: understanding who I need to know to help me achieve my career goals (internally and externally)

Takeaways:

  • Clarity on how to describe myself and what I want to do more of 
  • A personalised 'elevator pitch' which outlines what I'm currently doing, and what I'd like to be doing more of 
  • Plan on a page: who in my network can help me, what organisations / colleagues are doing what I can add value to, how do I get there as a first next step.
  • Mindset shift from 'why can't people see my brilliance' to 'how can I demonstrate my expertise'

Work Ready

Understand what motivates you at work and how you work to turbo charges efficiency and impact at work. With the Happiness Concierge crew, we'll get clear on what motivates you to do a great job, learn the art of managing boundaries and how you work best to get the most out of your next role, so when people ask you how you work best - you stand out and can make an impact. 

Exercises:

  • Values Audit: get clear on what values motivate you (this influences every decision you make at work, consciously and unconsciously). 
  • Batching: how to work best based on your personality type, working style and preferences.
  • Managing upwards: the art of saying no tactfully to manage expectations.

Takeaways:

  • Clarity on what motivates you at work so you can share with people leaders in future.
  • A takeaway script for saying no tactfully and respectfully with colleagues and suppliers
  • A cheat sheet outlining how you work best and under what conditions (each individual produces a โ€˜cheat sheetโ€™ to share with their potential manager / employer.

Charisma 101

Studies show we judge others - and their leadership abilities - by warmth and competence. Learn the fundamentals of warmth and charisma by helping others to see the real you through behaviours to build relationships based on respect. 

Exercises:

  • The five fundamentals of what makes people charismatic  
  • Trust Card Exercise (based on popular culture personalities)
  • Behaviour audit: outline what behaviours you display in three different settings (as people judge us not on our intentions but on our behaviours)

Takeaways:

  • Learn how others can speak about you positively from your genuine actions
  • See charisma as a skill set that can help you be taken more seriously 
  • Improved inter personal relationships (at work and at home)

Ace My Work

Do you know how you work best? Most of us don't and getting clear on what motivates us and how to manage our working schedule is a kick ass way to turbo charge efficiency - and happiness - at work.

Exercises:

  • Values Audit: get clear on what values motivate you in life
  • My Work Mojo: how I work best, in what types of environments at what time of day
  • Behaviour Audit: how do I behave under stress? How can I manage this?
  • Boundaries: the art of saying no tactfully to manage expectations

Takeaways:

  • Clarity on what motivates you at work so you can share with people leaders in future
  • A cheat sheet outlining how you work best and under what conditions to show your direct manager
  • A takeaway script for saying no tactfully
  • Understanding of how you behave under stress, and tactics to implement to manage your emotions under stress so you can slay at work during busy times

Ace My Career

This workshop focusses specifically on building career progression (as opposed to starting from scratch). When we focus on what we've already achieved, we're more likely to be in a positive framework for building on that and view any change as an opportunity to own our career plan. This is a tactical workshop that focusses on each individual having a personalised take-home workbook that outlines their skills, experience, opportunities in their immediate network and even an elevator pitch to practice with colleagues and any potential connections.

  • Skill Audit: identify what skills, experience and industry experience is unique to you (articulating this is a big part of people understanding their unique value at work)
  • Working styles: how do I work best? What work environments suit my personality and working style
  • Brand You: Communicating my value: how to I communicate my unique expertise in an 'elevator pitch'? 
  • Marketing myself: who do I need to know to help me achieve my career goals?

Takeaways:

  • Clarity on my highest value (eg what I'm good at, what I enjoy doing, how I feel when I do the things I'm good at)
  • A personalised 'elevator pitch' which outlines what I'm currently doing, and what I'd like to be doing more of
  • Plan on a page: who in my network can help me, what organisations / colleagues are doing what I can add value to, how do I get there as a first next step
  • Mindset shift from 'what can work do for me' to 'how can I build on what I've done so far'

Ace Your Life

This workshop focusses on building a life you love. Designed for individuals who are perhaps questioning a few elements of their life and mightn't know where to start. 

Exercises:

  • Values Audit: get clear on what values motivate you in life
  • What do I want? Identify what you want to feel, have and achieve in life. 
  • People Audit: the people who give you mojo play a huge role in you feeling ace. 
  • Boundaries: saying no will change your life. I show you how.

Takeaways:

  • Get clear on what's giving you mojo, and zapping your mojo
  • What motivates you and mojo voids
  • A script for saying no in work and in life
  • A cheat sheet of rockstars who rock your world
  • Plan on a page to implement small mojo steps to ace your life

HALF DAY

4 hours


ALL DAY TRAINING

ย 

All day training sessions are balanced with practical, theoretical and impactful exercises.

  • Brand You: turbo charge your confidence in this one day session. Learn how to articulate your expertise, get noticed at work and use your networks to find career opportunities.
  • Mojo Revamp: Learn the five fundamentals of Mojo School over one day. 

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